Welcome to Onyxerponlimecom

These terms and conditions outline the rules and regulations for the use of Onyx ERP online cloud services. Ultimate solutions, the owner of the system is located at: MALL OF İSTANBUL, THE OFFICE, KAT:14/113 ZİYA GÖKALP MAH. SÜLEYMAN DEMİREL BULVARI NO:7E, Istanbul , Turkey

By accessing this website and using the cloud service we assume you accept these terms and conditions in full. Do not continue to use Onyxerponline.com's website or cloud services if you do not accept all of the terms and conditions stated on this page. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and ““Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Turkey. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.


We employ the use of cookies. By using Onyxerponlimecom's website or cloud services you consent to the use of cookies in accordance with Onyxerponlimecom’s privacy policy. Most of the modern-day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.


Unless otherwise stated, Onyxerponlimecom and/or it’s licensors own the intellectual property rights for all material, cloud services, software, applications, programs, tools, features on Onyxerponlinecom. All intellectual property rights are reserved. You may view and/or print pages from http://Onyxerponlime.com for your own personal use subject to restrictions set in these terms and conditions. You must not:

  • • Republish material from http://Onyxerponlime.com or any directly or indirectly related cloud service
  • • Sell, rent or sub-license material from http://Onyxerponlime.com or any directly or indirectly related cloud service
  • • Reproduce, duplicate or copy material from http://Onyxerponlime.com or any directly or indirectly related cloud service
  • • Redistribute content from Onyxerponlimecom or any directly or indirectly related cloud service (unless content is specifically made for redistribution).
Hyperlinking to our Content

The following organizations may link to our Web site without prior written approval:

  • •Government agencies
  • •Search engines
  • •News organizations
  • •Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses
  • •Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

We may consider and approve in our sole discretion other link requests from the following types of organizations:

commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union; dot.com community sites; associations or other groups representing charities, including charity giving sites, online directory distributors; internet portals; accounting, law and consulting firms whose primary clients are businesses; and educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to support@Onyxerponlime.com. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

  • •By use of our corporate name
  • •By use of the uniform resource locator (Web address) being linked to
  • •By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.

No use of Onyxerponlimecom’s logo or other artwork will be allowed for linking absent a trademark license agreement.


Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will: limit or exclude our or your liability for death or personal injury resulting from negligence; limit or exclude our or your liability for fraud or fraudulent misrepresentation; limit any of our or your liabilities in any way that is not permitted under applicable law; or exclude any of our or your liabilities that may not be excluded under applicable law. The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Billing and Payment

How does Ultimate Solutions charge you as a Customer for a Cloud Service?

  • • As a Customer for a Cloud Service, you will pay in advance for the Service Plan you selected. For example, if you have signed up for a Service that you purchase on a monthly basis and your Service Plan starts on November 14, you must prepay one month of service on November 14. In this example, the next payment is due on December 14.
  • • You may prepay more than one month in advance. Monthly Service Plan payments for the then current month are non-refundable.
  • To purchase additional services, you can make a direct payment or deposit funds into your Wallet or account with Ultimate Solutions in advance of use. You can use the fund on your wallet to purchase new service or make payments for the existing services necessary amount by reviewing price lists for www.onyxerponline.com/products.html
  • • To deposit funds into your account or Wallet, you can make payment using a credit card, or use any credit you may have on account with us.
  • • In no case will a Customer for a Cloud Service be permitted to exceed the usage amounts included in the Service Plan unless there is a positive balance in the Customer’s account or Mobile Wallet.
  • • By maintaining a positive balance in your account or Wallet, you agree that we can draw down that balance to pay for services charges in addition to those included in your Service Plan.
  • • The balance in your account or Wallet does not expire at the end of the current month’s Service Plan.
  • • If you cancel your Services, the balance in your account or Wallet will be refunded, less any amounts owing to us. If Ultimate Solutions cancels your Service Plan for any reason, and you do not have any amounts owing to Ultimate Solutions, Ultimate Solutions will refund the balance in your account or Wallet, other than the Service Plan fee for the current month.
  • • You may check your balance for Services at any time in your account overview
What forms of payment will Ultimate Solutions accept?

  • • You may pay by credit or debit card.
  • • If your credit card is declined or we do not receive payment of an amount due on your account, your account will be suspended until we receive payment in full.
  • • You may pay by a bank wire transfer; the payment wouldn’t be considered as paid until it reaches our bank account in full.

Will Ultimate Solutions ever assign your account to a collection agency?

  • • Yes, if your account has an unpaid final balance after it has been cancelled, then we may assign your account to a collection agency:
  • • At any time, if the contact information for your account is no longer valid;
  • • No earlier than 25 days after the cancellation date, if we cancelled your account for non-payment; or
  • • No earlier than 35 days after the cancellation date, if we cancelled your account for any other reason, and you have an unpaid final balance of $75 or more or if you have not returned Devices rented or provided to you by us.

What if you do not understand or disagree with a charge on your bill?

  • • You must notify us in one of the ways listed in Section 9, below, within 90 days of the bill date of any questions or discrepancies you may have concerning a charge on the bill. Failure to notify us within this time period means that you have accepted those charges. We will reverse the charges for any unauthorized or incorrect charges on your bill within 30 days of receiving notice from you.
  • • If you have reported a billing discrepancy to us, then we will wait at least 10 days before cancelling your service.

How do discounts and promotions work?

  • • We will apply any discount, promotion or benefit for which you are eligible to your account.

Ownership Rights
What ownership rights and responsibilities do you have relating to the Services?

  • • You do not own any of the could service, software’s, programs , static or dynamic IP address or any other identifier that Ultimate Solutions assigns to you in connection with the Services.
  • • You acknowledge that you selected the email name you use and solely assume any risk associated with its use.
  • • You have no ownership rights to any Ultimate Solutions or Onyx names or email addresses, nor to any intellectual property contained in our promotional material, domain names, design marks or trademarks.
  • • The Services and any software or content that you receive or acquire through Ultimate Solutions or Onyx ERP Online are for your own use. You agree that you will only use the Services and any such software or content in accordance with your Customer Agreement and any applicable licence agreements.
  • • You agree to take reasonable steps to protect the Services and any such software and content from theft, loss and damage.
  • • You acknowledge that software or content may from time to time automatically, and without notice to you by updated

Under what conditions can Ultimate Solutions access the content you transmit when you use the Services?

  • • Ultimate Solutions has the right, but not the obligation, to monitor or investigate any content that is transmitted or stored while using the Services. We may also access or preserve content or information to comply with legal process in Turkey or foreign jurisdictions, operate the Services, ensure compliance with a Customer Agreement, or protect ourselves, our customers or the public.
Subscribing to, Changing and Canceling Services

How do you subscribe to Services?

  • • You may subscribe to the Services:
  • • By signing up to the Service through our Website; or
  • • By ordering the Service directly from any of our branches or partners

How can you change your Services?

  • • You may change your Services at any time by contacting Ultimate Solutions directly (see Section 9 “How to Reach Us”) or online at www.onyxerponline.com
  • • You may be charged an administrative or change fee. You will find all current administrative and change fees listed on the Ultimate Solutions Websites.
  • • You understand and agree that you may only change your Services to Services that Ultimate Solutions makes available in your community.

2.3 How do you cancel your Services?

  • • You may cancel your Service at any time through our website www.onyxerponline.com or by contacting Ultimate solution directly
  • • Cancellation of your Prepaid Service is effective on the last date of the period for which you have paid.
  • • You agree that you are responsible for all charges until the date on which cancellation is effective.

2.4 What happens when you don’t pay in advance for monthly Prepaid Services?

If you do not pay the monthly fee associated with a specific Prepaid Service by the date your monthly payment is due, your Service will be “suspended”. This means you cannot use Services until you have made your payment. You may re-start any suspended Service by making a payment within 30 days. Identifiers and contents associated with suspended Services, such as your Ip addresses, Sub-domains, systems, data, configuration, users, email address, will be retained with your account for no less than 30 days before being removed from all systems. Once your Service has been suspended for more than 30 days, your previous identifiers and contents may no longer be available.

2.5 Can We cancel your Services?

  • • Ultimate Solutions may cancel any or all of your Services or accounts and any corresponding, unless otherwise permitted by law, as long as we give you prior notice on at least two occasions, one of which is at least 14 days prior to disconnection, and a second at least 24 hours prior to disconnection. Applicable charges continue until the cancellation date.
  • • We may restrict, suspend, block, disconnect or cancel any or all of your Services, accounts, identifiers or content in any way, without notice or liability to you, if:
  • • You are in breach of this terms of service, including for non-payment;
  • • You exceed your credit limit;
  • • You fail to provide or maintain a reasonable security deposit or other credit requirement when we ask you to;
  • • You agree to a deferred payment arrangement with us and fail to comply with its terms;
  • • You exceed our reasonable storage limits;
  • • You have given us false, misleading or outdated information;
  • • We reasonably suspect or determine that any of your accounts, identifiers, Services, contents, data or users is the subject of a fraudulent, unlawful or improper usage or usage that adversely affects our operations or the use of our Services, facilities or networks by others;
  • • You harass, threaten or abuse us or our employees, CSPs or other agents;
  • • You fraudulently or improperly seek to avoid payment to us;
  • • We need to install, maintain, inspect, test, repair, remove, replace, investigate, protect, modify, upgrade or improve the operation of the Services, our facilities or networks;
  • • Any account or service on which your Services depend is cancelled for any reason;
  • • We reasonably believe that there is an emergency or extreme circumstance that would warrant such action by us.
  • • If we restrict, suspend, block, disconnect or cancel your Services or accounts:
  • • You must pay any amounts owing to us;
  • • We may also restrict, suspend, block, disconnect or cancel, without notice or liability, your Services under any other account that you may have with us, including accounts that may be in good standing;
  • • You may be charged for any costs incurred by us or by any related entity in connection with your breach of these Terms, including costs incurred to enforce your compliance;
  • • The rates you pay for services from other Ultimate Solutions entities may change in accordance with the terms of those services; and
  • • Once your Service has been cancelled Ultimate Solutions may charge a fee to reinitiate Service, and your previous identifiers, content data may no longer be available.
  • • Certain provisions of these Terms of Service may still apply as they may still be relevant even after cancellation of your Services or accounts, including the requirement to pay any amounts owing to us.
  • • We offer monthly prepaid subscriptions to our cloud products; billing cycles starts from the day of your subscription; if you cancel your Services in the middle of a billing cycle. The amount paid for that specific bill cycle will NOT be refunded.
  • • If you cancel your Services, the balance in your account or Wallet will be refunded, less any amounts owing to us.
  • • If Ultimate Solutions cancels your Service Plan for any reason, and you do not have any amounts owing to Ultimate Solutions, Ultimate Solutions will refund the balance in your account or Wallet, other than the Service Plan fee for the current month.
  • • You may check your balance for Services at any time in your account overview
  • • If you cancel your Services you are giving Ultimate Solutions the rights to delete all your cloud data, settings, configuration from any of our cloud platforms, models, system or servers after the completion of last “final” bill cycle
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